November 2024 – February 2025

Digital Marketing Intern

As a Digital Marketing Intern, Jonathan supported client projects in real estate, concert touring, interior design, and chartering. He handled core marketing tasks, including social media management, SEO, website management, content creation, and proposal design, gaining a strong understanding of digital marketing strategies.

Beyond typical marketing responsibilities, he also took on invoice reconciliation, data entry, content logging, and product testing, enhancing his analytical and operational skills. He gained hands-on experience with industry tools like Mailchimp, Canva, Adobe Illustrator, CapCut, WordPress, Meta Business Suite, Google AdWords, Google Spreadsheets, WIX, PXMO, and Proply, strengthening his technical expertise.

Jonathan prioritised clear communication and collaboration, ensuring alignment across projects through debriefs and proactive engagement. This experience has been a significant step forward in his career, equipping him with the confidence and skills to contribute effectively to future marketing initiatives.

December 2022 – July 2023

Cashier Customer Service

As a part-time Cashier Customer Service at Coles, Jonathan Lin provided exceptional service to customers during their shopping experience.

Jonathan efficiently operated cash registers, processed transactions, and handled various payment methods with accuracy and attention to detail.

He greeted customers warmly, answered their inquiries, and assisted with any product-related questions or concerns. Jonathan maintained a clean and organised checkout area, ensuring a seamless and enjoyable shopping process for customers.

With strong communication and interpersonal skills, he built positive relationships with customers, fostering a friendly and welcoming environment. Jonathan’s dedication to delivering excellent customer service played a vital role in creating a positive brand image for Coles and ensuring customer satisfaction.

March 2023 – December 2023

Digital Media Ambassador

As a volunteer for the University of Wollongong, Jonathan Lin made valuable contributions as a content creator for the university’s social media accounts.

Through his creative skills and experience behind the camera, Jonathan has planned out storylines, videographed, and edited content that showcased the university’s vibrant campus life, events, and academic achievements.

Jonathan’s dedication to promoting the university’s brand and fostering a sense of community among students, staff, and alumni greatly enhanced its digital presence and attracted prospective students.

November 2021 – February 2022

All-Rounder Team Member

In the role of a part-time Cashier Customer Service and drink maker at Gongcha, Jonathan Lin provided exceptional customer service while also creating delicious beverages.

Jonathan efficiently operated the cash register, processed transactions, and ensured the accurate handling of payments. He warmly greeted customers, took their orders, and skillfully crafted a variety of refreshing and customised drinks to their specifications.

Jonathan maintained a clean and organised workspace, adhering to hygiene and safety standards, and ensured prompt service. His friendly demeanor, attention to detail, and ability to create delightful beverages played a significant role in enhancing the overall customer experience at Gongcha.